Shipping & Returns

    All orders are processed pending credit card verification and item availability. One of our team members in 29 North will contact you via email with any issues regarding your order.  
    All orders are shipped via:
    Ground - to arrive within 3-7 days of your ship date and based upon destination. 
    2 Day - to arrive within two days from your ship date.
    Overnight -   to arrive the next day by 10pm from your scheduled delivery day. 
    Fine jewelry and eyewear are shipped insured, and a signature is required upon delivery.  
    All orders are fulfilled from Monday to Friday from 9am-3pm, please allow 2 business days to process your order. Orders placed between Friday to Sunday will be shipped on the following Monday.
    The Shops at Post Oak does not process or ship orders on weekends or holidays. 
    Sale items on this site are unavailable to ship outside the United States.
    In store pick up service is available for pick up within 24 hours. A “Ready to Pick Up” email will be sent to the original email once the order is ready; order can be picked up anytime during store hours. 
    Only the person who placed the order is eligible to pick up the order and must show a valid government issued ID. The name in the order must be the same as ID. 
    Pick Up Address: 
    29 North Boutique inside The Post Oak Hotel 
    1600 West Loop South Freeway 
    Houston, TX 77027 
    Returns and exchanges are allowed within 7 days of original purchase, with items remaining in their original and unopened packaging. Items must also be in new, unused condition, with all tags attached. Items purchased on sale/discount/promotion, merchandise that has been altered, and special/custom orders are not eligible for return or exchange. Any items that arrive damaged when we receive them are not eligible for a refund. We do not refund shipping charges unless we have sent an item in error. All swimwear, Fine Jewelry (14k &18K gold), and PRE-AUTHENTICATED LUXURY items are final sale. Please email for return and exchange requests.  
    For any special or customized inquiries contact us via email If available for order, the process will take between 4-6 weeks. All special orders or customized are not eligible for return or exchange. All items will become final sale. 
    Items purchased on sale are not eligible for return, refund, or exchange. 
    Sale items on this site are unavailable to ship outside the United States.

    All pre-owned items come with a certificate of authenticity. All items are pre-owned. Trademarks are owned by their respective brand owner. No brand owner endorses or sponsors these listings and ads or has any association and/or affiliation with LePrix. All LePrix items are excluded from any promotions. All items sold will be final sale.

    The Shops at Post Oak has a responsibility and is obligated by law to collect sales tax on orders shipped to U.S. jurisdictions that charge sales tax.