Once an order is placed, you cannot apply changes or modifications. Contact us at info@twenty9north.com to modify, change your order within 15 minutes of order placement.

Contact us at info@twenty9north.com immediately to modify your order within 15 minutes of order placement. Please note that once order is shipped, orders cannot be changed, replaced, or refunded due to address errors. Landry’s Inc. may correct invalid addresses but is not responsible for any costs. Shoppostoak.com cannot accept liability for incorrect shipping addresses. It is the guest's responsibility to ensure the accuracy of the shipping address at checkout, and any costs associated with a replacement shipment will be the guest's responsibility.

The Shops at Post Oak does not process or ship orders on weekends or holidays. Order are fulfilled Monday to Friday and shipped within 2 business days. Orders placed on Friday, including overnight shipments, will be processed and shipped the following Monday.

Once shipping label is created for your order, you will receive the shipping notification. There, you'll find a tracking number and a link to the courier's website for real-time updates.

You may cancel your order within a limited time frame. If you wish to cancel, please email us as soon as possible. Once the package has been picked up by the carrier, we are unable to cancel the order. To request a cancellation, email us at
info@twenty9north.com with your order details.

Shoppostoak.com accepts returns and exchanges for items purchased directly from our website. Returns must be made within 7 days of the delivery date. For more details, view our policy here.

To initiate a return/exchange, please email info@twenty9north.com or call us at (346) 227-5129 to request a return shipping label. In order to complete this request, you will need to provide the order number, quantity, and items wanting to return or exchange. For more details, view our policy here.

- Items must have original packaging

- Items must be in unused condition

- Items must have all tags attached

- $8 restocking fee is required

*Fine Jewelry, Fashion Jewelry, Verified Luxury, Beauty, Undergarments, Swimwear, Sale items, and Special/Custom orders are FINAL SALE. Damaged items received are also not eligible for a refund. We do not refund shipping charges unless an item was sent in error.

*Upon receipt of returned goods, Landry’s Inc. reserves the right to deny a refund or exchange including shipping fees if the merchandise does not meet the return policy requirements.

Monday-Sunday: 10am - 8pm. Holiday hours may change, contact us for more information.

We are available at 346-227-5129 or email us at info@twenty9north.com

In homage to the history of couture, 29 North offers bespoke customer service, including personal stylists sessions, shopping services and ordering custom pieces. To book your styling session, contact us at 346-227-5129 or email us at info@twenty9north.com

We offer in-store pick up inside The Post Oak Hotel at 29North Boutique. Between our hours of operation from 10am to 8pm. Check with the store for Holiday hours.

Pick-up Address: 1600 W Loop S, Houston, TX 77027

A notification email will be sent when your order is ready for pick up.

In order to receive your order, please bring your order confirmation sent via email and valid government-issued ID matching the name on the order.

Yes, you can earn 1 point for every $1 spent. After your account balance has reached 250 points, you will receive a $25 reward. Points will be credited to your account based on all pre-tax purchases, excluding shipping and promotional discounts, and will post to your account within seven to ten business days from the date of purchase. To check your account balance click here. Check Account Balance

To earn points with shoppostaok.com purchases, simply reply to your order confirmation email with your:

1) Full Name.

2) Landry's Select Club active number.

Your LSC membership account can be accessed directly on
https://www.landrysselect.com/login/

LSC members can redeem a $25 reward on pre-selected items prior to the 15th of the month with Landry's Retail on selected dates. Birthday Rewards Offer redemptions are non-transferable and cannot be combined with any other offers or promotions. $25 amount will be applied to a total purchase, excluding sale taxes and shipping fees. Accrued points will be posted to your account within seven to ten business days from the date of purchase.

To redeem your Rewards, simply email us at info@twenty9north.com with your Landry's Select Club account number and amount wanting to redeem.

You may enter your LSC number in the cart before proceeding to checkout in Landry's Select Club specific field.

Points may not appear in your account immediately, it will take 7-10 business days to reflect in your account.

No, Birthday Rewards cannot be combines with $25 Welcome Rewards. However, you can combine them with other rewards.

No, rewards cannot be combined with any other promotional offers on our site. Since rewards are considered a promotional offer themselves, you have the option to choose either the rewards or another promotional offer, but not both simultaneously.